Terms of Service

Last updated January 1, 2026

Welcome to INNCRIMO. These Terms of Service govern your access to our website and any strategy, creative, advertising, CRM, email, retention, automation or customer-intelligence services we provide. By using the website or engaging INNCRIMO, you agree to these Terms.

Welcome to INNCRIMO. These Terms of Service govern your access to our website and any strategy, creative, advertising, CRM, email, retention, automation or customer-intelligence services we provide. By using the website or engaging INNCRIMO, you agree to these Terms.

1. About INNCRIMO

1. About INNCRIMO

INNCRIMO is an AI-powered growth and marketing agency for e-commerce and DTC brands. We provide strategic, creative, acquisition, CRM, email, retention, automation and customer-intelligence services based on the agreed scope of each engagement.

Our services may include:

  • AI workflow automation

  • AI chatbot development

  • AI system integrations

  • Custom automation solutions

  • Consulting and implementation services

Service details may vary depending on individual client agreements.

2. Use of Our Website

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website in any way that violates applicable laws

  • Attempt to gain unauthorized access to systems or networks

  • Copy, reproduce, or redistribute content without permission

  • Interfere with the security or functionality of the website

We reserve the right to restrict or terminate access if misuse is detected.

3. Services and Client Engagement

3. Services and Client Engagement

When you engage INNCRIMO for services:

  • The scope of work will be defined in a separate proposal, agreement, or statement of work (SOW).

  • Timelines and deliverables depend on project complexity and client collaboration.

  • Clients agree to provide necessary materials, access, and feedback required for project completion.

Failure to provide required inputs may impact delivery timelines.

4. Intellectual Property

4. Intellectual Property

Unless otherwise agreed:

Client-Owned Assets

  • Data provided by the client

  • Branding materials

  • Client internal systems

INNCRIMO-Owned Assets

  • Proprietary frameworks

  • Internal automation templates

  • Reusable AI systems

  • Internal development tools

Clients receive the agreed rights to final deliverables created for them. INNCRIMO’s pre-existing methods, systems, templates and proprietary processes remain INNCRIMO property unless a written agreement states otherwise.

5. Contact Information

5. Contact Information